Posts

Hear from the Customer Success Team Before You Buy

“Customers don’t FEEL the average, they FEEL the variation”. 99.99% Uptime Still Leaves the .01% Chance of a Complete Disaster

Vendor Selection - When it's time to get into the weeds

Generative AI and Cloud Software Negotiations

Long and Short-Term Approaches to Technology; A podcast episode with host Alexander Lapa

Our appearance on “The Small Nonprofit” podcast - A chat about the Cloud

COVID19 and Force Majeure (aka "Act of God") Contract Clauses

Quantify those product changes/feature requests

Scramble or Strategy. How much thought goes into your cloud software purchases?